Shipping policy
Order Processing
- Orders are processed within 1–3 business days after payment is received.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During product launches, sales, or holiday periods, processing times may be extended.
Shipping Times
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–15 business days
- International: 10–25 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Any free shipping promotions will be clearly stated on our website.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing tracking information when available.
Customs, Duties & Taxes
International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the purchase price or shipping cost.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping address, please contact us immediately at toreybreland21@gmail.com.
Lost or Delayed Shipments
If your package is significantly delayed or appears lost, please contact us at [Email Address]. We will work with the shipping carrier to investigate the issue.
Contact Us
For shipping-related questions, please contact:
Email: toreybreland21@gmail.com
Store: y2k store